Question:

I think my ILL book is overdue. What now?

Our answer:

Interlibrary Loan is a library-to-library transaction. As a result, overdue, damaged and/or lost books impact the FSU Community at large. To ensure unrestricted access to the collections of our interlibrary loan partners, departmental protocol suspends ILL privileges; creates invoice for replacement costs; blocks all library services until invoice is paid and limits future ILL requests for books to “in-library-use only.” Lost or damaged items should be reported to the ILL office immediately.

You will receive email notifications about your overdue books just as you do for the books that you borrow from the FSU Libraries. Due dates for these materials are displayed on book straps attached to the front cover of your items. Please do not remove this book strap, and return all ILL books to an inside book drop to ensure proper processing of the return. 

You may also request a renewal of an ILL item at least seven (7) days before the due date and as long as the item is not already overdue. Renewal requests may be either granted or denied by the library that owns the book (remember: these items are NOT owned by FSU Libraries), and you will be notified as to that decision by the email used in your ILLiad account. You will find a “renew request” button next to the title you wish to renew. A notification will be sent to your email if the renewal is approved and the new due date will appear in your ILLiad account of current items.

Note: Items not eligible for renewal will not have the “Renew Request” button displayed.