Question:

I'm seeing a CAS error message when I try to access ILLiad. How can I get into my account?

Our answer:

If you are seeing a CAS error message when trying to access ILLiad, try removing the proxy from the beginning of the URL. The correct ILLiad link should begin with: https://fsu.illiad.oclc.org/illiad/tecsrv/illiad.dll

If you continue to experience issues, please submit the Interlibrary Loan Account Assistance Form, and staff will follow up to help you access your account.

You can also use the Ask Us! chat feature on the Resource Sharing webpage for additional assistance.


Last Reviewed: 4/6/2026