Q. How does the "Ask Us" chat work? Who is on the other end?

If you have a question and need help from the convenience of your computer or phone, the Ask Us chat service is here to assist. We can help with research, locating items, and finding answers to questions about library policies and services.

This real-time chat service is meant for relatively quick interactions, so we suggest you schedule a consultation with your subject librarian if you need a longer appointment or subject-specific information.

You can access the Ask Us chat right from the homepage at lib.fsu.edu. The chat service is typically available whenever Strozier library is open. Check out Strozier's hours to see when the library is open and the chat should be online. For more information on the service, check out our Ask Us FAQ.

Ask Us chat is usually staffed by staff and faculty members of FSU Libraries.