This FAQ was last updated: Jul 15, 2015     Views: 44

Who do I contact if I have questions about Interlibrary Loan requests or need technical support?

Our answer:

Interlibrary Loan staff can be reached Monday - Friday, 8-5 US Eastern Time at 850.644.4466 or by email anytime at  Staff will respond to your query as soon as possible.

ILLiad Technical Support is provided by James (Jim) Snowden at

Questions about policy and procedure can be directed to Velma Smith, University Librarian/Department Head – or call 850.644.5045

Also, Between 8 and 5 go to any ILL page or Uborrow page and have a live chat with a librarian in that department. (like

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