This FAQ was last updated: Jul 15, 2015     Views: 36

Question:
Who do I contact if I have questions about Interlibrary Loan requests or need technical support?

Our answer:

Interlibrary Loan staff can be reached Monday - Friday, 8-5 US Eastern Time at 850.644.4466 or by email anytime at lib-borrowing@fsu.edu.  Staff will respond to your query as soon as possible.

ILLiad Technical Support is provided by James (Jim) Snowden at jsnowden@fsu.edu

Questions about policy and procedure can be directed to Velma Smith, University Librarian/Department Head – vsmith@fsu.edu or call 850.644.5045

Also, Between 8 and 5 go to any ILL page or Uborrow page and have a live chat with a librarian in that department. (like https://www.lib.fsu.edu/services/materials/ill

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