This FAQ was last updated: Jul 15, 2015 Views: 36
Interlibrary Loan staff can be reached Monday - Friday, 8-5 US Eastern Time at 850.644.4466 or by email anytime at firstname.lastname@example.org. Staff will respond to your query as soon as possible.
ILLiad Technical Support is provided by James (Jim) Snowden at email@example.com
Questions about policy and procedure can be directed to Velma Smith, University Librarian/Department Head – firstname.lastname@example.org or call 850.644.5045
Also, Between 8 and 5 go to any ILL page or Uborrow page and have a live chat with a librarian in that department. (like https://www.lib.fsu.edu/services/materials/ill)