This FAQ was last updated: Jan 09, 2015     Views: 154

I am having trouble logging in. The log in does not work from home, or off campus. What do I need to do?

Our answer:

There are a few answers to your situation. You can review the most common answers here: 

Some other issues that may be impeding you from logging in are that the passwords are caSe SensiTive, your Internet provider may be blocking your access (some US military bases and foreign countries will block your access), or your firewall settings are not allowing the proxy address from being accepted. 

Use the form above and we'll try to get you going.

Some more information about off-campus logging in:

Off-Campus Login Instructions

Access to our resources off-campus requires logging into a proxy server. Logging in allows databases to recognize you as a member of FSU and to download and browse articles as needed. You can log into the off-campus access system by:

  • Clicking "Off-Campus Login"
  • Click on the link for any restricted resource, and wait for a login prompt

Remember, use your FSUID and password to login. These are the same credentials you use to log into Blackboard and your FSU webmail.

Electronic Resources: Licensing

Unfortunately, due to licensing restrictions by our database vendors, we are unable to provide off-campus access to non-active students and staff. If you are not currently enrolled in classes for the current semester (breaks always count as the preceding semester), are auditing a class, or are not actively employed by Florida State University, you will be unable to access these resources from off-campus.

Graduate students working on a thesis or dissertation must be enrolled in a Thesis class with at least 1 credit hour to retain off-campus access to electronic resources. Graduate students should contact their school for Thesis credit options.

There are several options for access to electronic resources:

  • If you live in Tallahassee, you may use any public computer at Strozier or Dirac to access our databases and electronic resources.
  • If you live outside of Tallahassee, you should be able to access similar databases at a public university in your area.
  • You may enroll in a Thesis class.
  • You can take any other 1 credit course at FSU to gain active status

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