This FAQ was last updated: Feb 25, 2017     Views: 8

Does the "Ask A Librarian" chat service actually answer questions quickly, or should I just schedule a consultation?

Our answer:

Yes, the chat service answers questions very quickly as there is always an FSU Librarian on to help you. They can help you with various topics. We can help with research, locating items, inquiring into library policy and answering basic questions about the library itself, including the web page. We pick up most questions within one minute. We suggest you schedule a consultation if you need a longer appointment or subject-specific information so you can meet with your subject librarian who will be an expert in that area. Ask A Librarian is great for any quick question.

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